Family and Student Accounts

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There are two types of CVA accounts: family and student accounts. Both types of accounts are created and managed on Microsoft Office 365. Microsoft Office licenses are provided for student accounts only.

Family Accounts

Family accounts are used for the following CVA systems:

Student Accounts

Student account information is found on the CVA Family Portal Dashboard page under the Learning menu. Student accounts are used for the following CVA systems:

Passwords

  • Passwords must be changed when signing in for the first time
  • Passwords must be between 8 and 16 characters long
  • Passwords are case sensitive
  • Passwords can include the following:
    • letters (A-Z or a-z)
    • numbers (0-9)
    • symbols (@ # $ % ^ & * - _ ! + = [ ] { } | \ : ‘ , . ? / ` ~ “ ( ) ;)
  • Passwords cannot include the following:
    • unicode characters
    • spaces
  • Passwords are not required to be complex
  • Passwords do not expire
  • Passwords cannot be used again (reused)
  • Passwords can be changed here.
  • See this article for resetting passwords

Note: After 10 unsuccessful sign-in attempts (wrong password), your account will be locked out for one minute. Further incorrect sign-in attempts will lock you out for longer periods of time.

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