Family and Student Accounts

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There are two types of CVA accounts: family and student accounts. Student accounts are created and managed on Microsoft Office 365 and Microsoft Office licenses are provided for student accounts only.

Family Accounts

Family accounts are "Password-Less" and are used for the following CVA systems:

Student Accounts

Student accounts (studentid@mycva.org) are used for the following CVA systems:

Student Passwords

  • Passwords must be changed when signing in for the first time
  • Passwords must be between 8 and 16 characters long
  • Passwords are case sensitive
  • Passwords can include the following:
    • letters (A-Z or a-z)
    • numbers (0-9)
    • symbols (@ # $ % ^ & * - _ ! + = [ ] { } | \ : ‘ , . ? / ` ~ “ ( ) ;)
  • Passwords cannot include the following:
    • unicode characters
    • spaces
  • Passwords are not required to be complex
  • Passwords do not expire
  • Passwords cannot be used again (reused)
  • Passwords can be changed here.
  • See this article for resetting passwords

Note: After 10 unsuccessful sign-in attempts (wrong password), your account will be locked out for one minute. Further incorrect sign-in attempts will lock you out for longer periods of time.

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